Responsible Gaming Policy

At Contest Apps LLC, we are committed to promoting responsible gaming practices and ensuring the well-being of our users. Although skill-based real-money gaming is legally different from gambling, and skill is the determining factor in outcomes, individuals may find themselves unable to play responsibly. We recognize that gaming should be an enjoyable and entertaining experience, and it is our responsibility to support our users in making informed choices about their gaming habits. To uphold this commitment, we have implemented the following Responsible Gaming Policy:

1. Self-Exclusion

Users who feel they need a break from gaming or want to exercise control over their gaming activities may request to self-exclude.

Self-exclusion can be initiated by contacting our support team by text message from a phone associated with the contacting user's account or through the support chat feature on the Contest App.

Upon receiving a self-exclusion request, our staff will promptly mark the user's account as banned from gaming activities pursuant to this policy.

The self-exclusion period will be determined by the user, with options ranging from temporary suspension to permanent exclusion. If a user requests permanent exclusion, they will not be able to use the app with their existing phone number.

During the self-exclusion period, users will be unable to access their user wallet or participate in any real-money gaming activities but can play free games using the Contest App if not logged into an account.

2. Account Balance

Prior to requesting self-exclusion, a user should withdraw all funds from their account. A user who has requested exclusion will not be able to retrieve funds left in their Contest Apps account. Please note that deposits are non-refundable regardless of exclusion status, and only winnings may be withdrawn (please see Terms of Use).

3. Support and Resources

We provide resources and information to help users make informed decisions about their gaming habits.

Our support team is available to assist users who may have concerns about their gaming behavior or who require further assistance with self-exclusion.

We encourage users to reach out for support if they feel they are experiencing gaming-related issues or if they need guidance on setting limits.

Support can be found on the websites and helplines attached to this policy.

4. Responsible Gaming Tools

From time to time, we may offer a range of tools and features to empower users to manage their gaming activities responsibly. For additional tools that may be available, please contact customer support in the Contest App. We do not guarantee that any tool may be available or that we will maintain the functionality of any tool.

5. Promotion of Responsible Gaming

We actively promote responsible gaming practices through our marketing materials, website, and app.

We collaborate with industry organizations and regulatory bodies to support responsible gaming initiatives and advocate for player protection measures.

6. Continuous Improvement

We continuously review and update our Responsible Gaming Policy to ensure it remains effective and aligned with best practices in the industry. Feedback from users and stakeholders is welcomed and considered in our ongoing efforts to enhance our responsible gaming measures.

7. Video Game Addiction - IMPORTANT HEALTH AND GAMEPLAY NOTICE

Playing Responsibly

Video games are intended for entertainment and should be enjoyed as part of a balanced lifestyle. However, excessive or compulsive gaming can lead to negative effects on your health, relationships, and daily responsibilities.

Potential Risks of Excessive Gaming:

We Encourage Healthy Gaming Habits:

Seek Help If Needed:

If you or someone you know is experiencing difficulty controlling gaming habits, or if gaming is interfering with daily life, relationships, or well-being, please consider reaching out to a mental health professional or contacting a gaming addiction support resource.

Remember: Gaming should enhance your life, not replace it.

Video Game Addiction support service contact information is provided below. Seek help if you are experiencing any harmful effects.

Conclusion:

At Contest Apps LLC, we take our responsibility to promote responsible gaming seriously. By implementing robust policies and providing support resources, we aim to create a safe and enjoyable gaming environment for all our users. We are committed to fostering transparency, accountability, and trust in our gaming platform, and we encourage our users to join us in prioritizing responsible gaming practices.

Contest Apps LLC

October 30, 2025

Support Resources

Gaming:

United States

United Kingdom

California, USA

Florida, USA

Germany

US State-Specific & Regional Gaming Support

Video Game Addiction Support